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When should you investigate a sexual harassment claim?

One thing to remember about sexual harassment: it is about power, not sex. Victims are usually highly avoidant and unwilling to report such instances, which is why a large percentage of sexual harassment claims go unreported. In situations where you have a serial harasser, such claims may not come out of the woodwork until years after one employee or former employee comes forward. Clients and customers can be harassers as well.